XolarX AMC Policy

Annual Maintenance Contract (AMC)

XolarX offers long-term preventive maintenance services to ensure maximum system efficiency.

AMC Services

• Solar panel cleaning
• System inspection
• Performance testing
• Electrical safety inspection
• Inverter inspection
• Battery health check
• Cable inspection
• Mounting structure inspection
• System performance report

Customer Support

• Support Hours: 6:00 AM to 6:00 PM
• 7 Days a Week

Complaint Resolution

1. Complaint Registration
2. Engineer Assignment
3. Site Visit
4. Issue Resolution

Target Response Times

Target response times depend on the AMC plan and service location.

Customer Responsibilities

• Keep the system accessible
• Avoid unauthorized modifications
• Follow operating guidelines
• Report faults promptly

AMC Renewal

AMC plans may be renewed upon expiry, subject to inspection and applicable charges.