XolarX Warranty Policy
Product Warranty
Warranty is provided according to the respective manufacturer.
Typical Coverage Includes
- Solar Panels
- Solar Inverter
- Lithium Battery
- Mounting Structure
Solar Panels
- Product Warranty: As per manufacturer
- Performance Warranty: As per manufacturer
Solar Inverter
Manufacturer warranty as applicable.
Lithium Battery
Manufacturer warranty as applicable.
Mounting Structure
Manufacturing defect warranty as applicable.
Installation Workmanship
XolarX provides workmanship support for installation-related issues as specified in the project agreement.
Warranty Exclusions
- Physical damage
- Fire
- Flood
- Lightning
- Theft
- Animal damage
- Unauthorized repair
- Improper customer operation
Warranty Claim Process
- Contact Customer Support
- Register complaint
- Site inspection
- Technical verification
- Repair or replacement as applicable